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Product design refers to the process of creating and developing a product, from the ideation stage to its launch and beyond. It involves the use of design thinking, user research, and prototyping to create a product that meets the needs of its target audience. A successful product design is one that not only looks aesthetically pleasing but also functions optimally and provides a positive user experience. The product design process involves close collaboration between designers, engineers, and other stakeholders to ensure the product meets the required specifications, is scalable, and can be manufactured efficiently. With a well-executed product design, businesses can gain a competitive advantage by creating products that are innovative, user-friendly, and meet the needs of their customers.

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24/7 smart support refers to a customer service approach that provides round-the-clock assistance to customers. It involves using advanced technology, such as artificial intelligence and chatbots, to offer intelligent and personalized support to customers at any time of the day or night. This type of support ensures that customers can access help whenever they need it, improving customer satisfaction and retention. With 24/7 smart support, businesses can offer a high level of customer service while reducing the workload of their support teams.

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